Privacy Policy

Privacy Policy of leojamesproperty.co.uk

This Privacy Policy explains how Leo James Property Limited (“we”, “us”, or “our”) collects, uses, stores, and protects Personal Data when you use this Website.

This document may be printed for reference using the print function in your browser.

Owner and Data Controller

Leo James Property Limited
16 Greenfields Rise
Whitchurch
Shropshire
SY13 1EP
United Kingdom

Email: hello@leojamesproperty.co.uk

For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Leo James Property Limited is the Data Controller.

Personal Data We Collect

We may collect and process the following categories of Personal Data, either directly from you or via third-party services:

• Usage Data (including IP address, browser type, device information, session duration, clicks, and interaction data)

• Cookies, trackers, and similar technologies

• Unique advertising identifiers (such as Google Advertiser ID or IDFA)

• Information you provide when using the Service

• Contact details (including first name, last name, email address, phone number, postal address, city, county, postcode, and country)

• Business-related information (company name, field of activity, website, number of users)

• Account, device, and browser information

• Marketing and analytics data

• Other Personal Data necessary to provide the Service

Further details about specific data categories are provided within the relevant sections of this Privacy Policy or through notices displayed at the point of collection.

Personal Data may be provided voluntarily by you or, in the case of Usage Data, collected automatically when you use this Website.

Unless otherwise stated, providing Personal Data is required to enable us to deliver the Service. Where certain data is clearly marked as optional, you may choose not to provide it without affecting the availability or functionality of the Service.

If you are unsure which Personal Data is mandatory, you may contact us using the details above.

Cookies and Tracking Technologies

This Website uses cookies and other tracking technologies, either directly or through third-party providers, to operate the Website, deliver services, analyse usage, and support marketing activities. Further details are provided in our Cookie Policy.

Users are responsible for any third-party Personal Data that they choose to share through this Website.

How We Process Personal Data

Methods of Processing

We implement appropriate technical and organisational measures to protect Personal Data against unauthorised access, loss, misuse, alteration, or disclosure.

Data processing is carried out using secure IT systems and in accordance with internal procedures aligned with the purposes described in this Privacy Policy. Access to Personal Data is limited to authorised personnel involved in the operation of the Website (including administrative, sales, marketing, legal, and IT staff) and to trusted third parties such as hosting providers, IT service providers, analytics providers, and communications agencies.

Where required, third parties are appointed as Data Processors under written agreements that comply with UK GDPR requirements.

An up-to-date list of Data Processors may be requested from us at any time.

Where Data Is Processed

Personal Data is processed at our operating offices in the United Kingdom and at other locations where our service providers are based.

Where Personal Data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms in accordance with UK GDPR.

How Long We Keep Personal Data

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected.

Retention periods may be extended where required to comply with legal, regulatory, or contractual obligations, or where you have provided consent.

In particular:

• Data processed for contractual purposes is retained for the duration of the contract and any applicable limitation period.

• Data processed for legitimate interests is retained only for as long as necessary to fulfil those interests.

Once the applicable retention period expires, Personal Data is securely deleted or anonymised.

Purposes of Processing

We process Personal Data to:

• Provide and maintain the Website and its services

• Respond to enquiries and communicate with Users

• Comply with legal and regulatory obligations

• Prevent fraud, misuse, or malicious activity

• Protect our rights, property, and interests

• Analyse Website usage and improve performance

• Deliver marketing and advertising (where permitted)

• Manage user databases, surveys, and landing pages

• Support live chat, social media interaction, and third-party integrations

Further details are available in the section “Detailed Information on the Processing of Personal Data.”

Facebook and Social Media Permissions

Where you choose to connect your Facebook or related social media accounts, this Website may request permissions to access certain information associated with those accounts. This allows interaction with Facebook and Instagram services operated by Meta Platforms, Inc.

The data accessed depends on the permissions granted by you and your privacy settings on those platforms. For more information, please consult Facebook’s permissions documentation and Privacy Policy.

Legal Basis for Processing (UK GDPR)

We process Personal Data only where a lawful basis applies, including:

• Your consent

• Performance of a contract or pre-contractual steps

• Compliance with a legal obligation

• Legitimate interests pursued by us or a third party

• Performance of a task carried out in the public interest or under official authority

You may contact us at any time to request clarification of the legal basis applicable to specific processing activities.

Your Rights Under UK GDPR

You have the following rights in relation to your Personal Data:

• The right to access your Personal Data

• The right to rectification of inaccurate or incomplete Data

• The right to erasure (“right to be forgotten”)

• The right to restrict processing

• The right to data portability

• The right to object to processing

• The right to withdraw consent at any time

• The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

ICO contact details:
www.ico.org.uk

Right to Object to Marketing

You may object at any time to the processing of your Personal Data for direct marketing purposes. Where you do so, your data will no longer be used for marketing.

How to Exercise Your Rights

Requests to exercise your rights can be made using the contact details provided above. Requests are free of charge and will be responded to within one month, in accordance with UK GDPR.

Where Personal Data has been shared with third parties, we will notify them of any rectification, erasure, or restriction unless this is impossible or involves disproportionate effort.

Legal Action

Your Personal Data may be used by us for legal purposes, including the establishment, exercise, or defence of legal claims. We may be required to disclose Personal Data to public authorities where legally obliged to do so.

System Logs and Maintenance

For security and maintenance purposes, this Website and its service providers may collect system logs and technical data, such as IP addresses.

Information Not Covered by This Policy

Further information about the collection or processing of Personal Data may be requested from us at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and, where appropriate, notified to Users by other means. Please review this page periodically.

Where required, we will obtain fresh consent for material changes affecting consent-based processing.

Definitions and Legal References

This Privacy Policy is governed by the UK GDPR and the Data Protection Act 2018.

Last updated: 21 January 2026

This Website is hosted by Hostinger, which processes Personal Data only to the extent necessary to provide hosting services